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Nurse Direct

Calming the waters

Frequently asked Questions

Hospice Care and Palliative Care are synonymous with each other. In the past the term 'hospice' was used to refer to care in a facility at the end of someone's life.  Today, however, we use those terms interchangeably. Support from hospices can and should begin at the onset of care for cancer patients as well as individuals living with chronic debilitating illnesses. Hospices offer much more than care at end-of-life and are a tremendous support for people in the community struggling with issues associated with their illnesses

Navigation is deciphering all of the information regarding an individual's health care status, treatment plan, health care team, and choices. Accessing the appropriate services in a timely manner thereby avoiding duplication and stress on client and family. Knowing who to call, when to call and where to call!

No, the initial assessment is complimentary and will be completed by a Registered Nurse. It is important that the potential client feels comfortable accepting care and support as well as ensuring a 'good fit'.

As soon as you feel you would like care to start. Most times there is sufficient time to plan for different circumstances, however, some situations arise when there is a change in health status and you require services immediately. We will make every effort to respond to the emergency requests you may have.

No. We do provide 'hands-on' care, however, we do not provide 24 hour care. Our service is to work with other service providers, either private or publicly funded.

Yes. You will be required to sign a contract stating that you are hiring Nurse Direct and that you agree to our rate. The contract can be terminated at any time with 12 hours notice if you do not wish to continue with our service.

POA is a Power of Attorney for Personal Care or Power of Attorney for Property. Everyone should have a POA, or SDM (substitute decision maker), to make decisions for you based on your wishes when you can no longer make those decisions. Due to the nature of our business and the clientele we are serving, we will most often request consent from the designated POA or SDM.

Have more Questions?

Email your question to Val Dawson (Owner at Nurse Direct and Registered Nurse)

[email protected]

Val will usually respond within 24 hours

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